A results-oriented healthcare leader and professional RN with more than 30 years of experience, Sandy is known for partnering with clients to deliver innovative, strategic, and tactical solutions to improve clinical operations, fiscal performance, and the care experience for patients and providers alike. She quickly establishes rapport with leaders, physicians, and frontline staff and skillfully identifies gaps in patient-centered care. Additionally, Sandy utilizes operational management tools, including robust data analytics, Lean Six Sigma concepts, and benchmarking, to inform, design, and implement realistic and effective solutions that address clients’ most complex challenges. Those seeking to make meaningful improvements at their organizations trust Sandy’s expert recommendations and appreciate her guidance and implementation support.
A former ED, trauma, and flight nurse, as well as a chief nursing and patient experience officer, Sandy uses her extensive clinical expertise and healthcare leadership experience to lead organizations in the design and implementation of evidence-based best practices that improve and sustain performance in clinical quality, patient safety, capacity management, and workforce optimization, realizing a meaningful financial return on investment as a result of implemented improvements. Her work at ECG spans community hospitals, academic medical centers, and multihospital integrated healthcare systems, including all aspects of hospital performance improvement such as value-based care, resource utilization, quality and safety transformation, care model redesign and technology integration, care coordination, case management and patient flow, and change management.
